We Have Answers.
How do I place an order?
How do I arrange transport?
Are payments made online secure?
Yes. Your details are secure and guaranteed by SSL
I have made an error on my order can I get a refund?
Yes. Kindly use the contact us page. we aim to respond to all our emails in 24-48 hours.
I can’t find what I am looking for on the shop.
We have a few items that may not appear on the online shop but can be ordered for you. Please use the contact us page. We aim to respond to all our emails in 24-48 hours.
We have never used disposable drapes before what are the benefits?
Atateb sets have everything you require to drape the surgeon and the patient for a surgical operation.
You save time preparing for procedures.
Everything is already sterile and single use.
At the end of the procedure everything is discarded limiting cross infection.
What is the AAMI level of your products?
- Level 1: Minimal risk, to be used, for example, during basic care, standard isolation, cover gown for visitors, or in a standard medical unit
- Level 2: Low risk, to be used, for example, during blood draw, suturing, in the Intensive Care Unit (ICU), or a pathology lab
- Level 3: Moderate risk, to be used, for example, during arterial blood draw, inserting an Intravenous (IV) line, in the Emergency Room, or for trauma cases
- Level 4: High risk, to be used, for example, during long, fluid intense procedures, surgery, when pathogen resistance is needed or infectious diseases are suspected (non-airborne)
How do I safely dispose of the drapes once used.
Can I use the products once again?
- Our sterile items are single use only.
For the non sterile gowns these can be used in non sterile areas non patient contact to protect the user from contamination.
How do I store my products?
Avoid stacking many boxes on each other to maintain their contents intact.
I need to alter the products you supply, can this be done?
We have taken ideas/feedback from our clients and worked with them in their theatres to understand the adjustments we need to make to the products and we feedback this to our manufacturer who then sends this back for your use.
Please contact us for futher details
Are your products available to buy outside of Kenya?
Yes. We sell to all customers regardless of location. We can recommend our transport partners to deliver to you.